Poor Workmanship - Incorrect oil in gearbox

Wrong oil<br> <br> My vehicle is at your service centre at Pearl Auto, in Edenvale, Johannesburg (now called Multifranchise Company) since approximately a month and a half now<br> I understand that you had no knowledge of all that has happened to my vehicle from a service point of view. I called several times and spoke to Waren who told me that he was troubleshooting the problem. Eventually I called on a Wednesday and was told that was leaving that same Friday and he will get back to me before he leaves. But this was not so. He left without providing feedback. <br> <br> I eventually decided to call you. You have also told me that you will follow up but could not get all the documents from Tanya. You will have to get a case history and revert to me. In the interim I am the one who has to bear the brunt of poor workmanship and ultimately poor service delivery. I can understand if my service and complains are dated to many years ago, but this is approximately 2 and a half years. I am certain, or would certainly hope that you're your service centre keeps records for at least 5 years, then it will not be so difficult to track <br> <br> I called today and Ian advised that they cannot rectify their error. Tacky!!!