Jolanda Relling PSG Consult Welkom Checkers Center

Jolanda Relling at PSG in Welkom Checkers center, is a disgraceful disaster. She is never in her office (reception always says she's gone to Checkers... 🤔), she NEVER phones back and she doesn't read her emails. Whenever we eventually get hold of her after phoning several times, or even days after, she hasn't even read the email yet. Is the company aware of her working there? Is she actually employed by or associated with PSG? We've never dealt with something like this. The incompetence is UNREAL! She's supposed to be dealing with a very simple and straight forward matter but it seems like it's overwhelming her to such an extent that she's continuously wasting work hours apparently strolling around in Checkers while frustrating clients who need their insurances dealt with. Matters are delayed by weeks due to her gross negligence towards clients. Could someone maybe see if she's okay and if she still knows she's working at PSG?