Pull North Yachting
1|7 reviews
SR
Someone R
1 reviews | Active since Member
14 Jun 2023, 09:30
Find any other yachting school before Pull North yachting!!!
<div>Don't use pull north yachting if you're looking at getting into the yachting industry! They take advantage of young adults who don't know much about the industry and take your money for services which they promise to give and then dont. I paid just over R9000 for my stewardess course and 3 modules were left out of the course but i was still charged for them. I paid for a different service which I did not receive therefore in my right mind, I asked for the money back because it had been just over a month and I did not get any feedback. It was such a struggle to get it back, ***** gave excuses as to why she didn't have time to reply to me and after being ignored for 3 weeks, I became fed up! After many arguments and countless occasionsof being ignored, I called her about 40 times in 2 hours and eventually she paid me my money back, minus 20% admin fee which she did not deserve! She did NOTHING to justify the fee despite me asking exactlywhat the fee was for. I am highly disappointed in pull north yachting and I am not the only one!!!! I have a mountain of complaints, this is my second review because my first was removed by pull north. I would literally recommend any other yachting school other than pull north!</div>
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Replies (131)Pull North Yachting's replyOfficial
27 Oct 2023, 11:50 Hi there
We are very sorry that you feel this way. We were under the impression that you were extremely happy whilst doing your training with us and we were happy to have you, so this does come as a surprise to us. Your 20% admin fee is unfortunately standard company policy upon requesting a refund when the process has been submitted. As a young agency, we are growing quite rapidly and with our team coming together as well as finding their rhythm we have had some major shifts happening in 2023 which we are extremely thankful for. We want to support and be of assistance wherever possible, always. I wish you all the best with your future in yachting and hope that we can resolve this matter.
We are very sorry that you feel this way. We were under the impression that you were extremely happy whilst doing your training with us and we were happy to have you, so this does come as a surprise to us. Your 20% admin fee is unfortunately standard company policy upon requesting a refund when the process has been submitted. As a young agency, we are growing quite rapidly and with our team coming together as well as finding their rhythm we have had some major shifts happening in 2023 which we are extremely thankful for. We want to support and be of assistance wherever possible, always. I wish you all the best with your future in yachting and hope that we can resolve this matter.
Best regards,
Pull North Yachting's reply27 Oct 2023, 11:50
Official
Hi there
We are very sorry that you feel this way. We were under the impression that you were extremely happy whilst doing your training with us and we were happy to have you, so this does come as a surprise to us. Your 20% admin fee is unfortunately standard company policy upon requesting a refund when the process has been submitted. As a young agency, we are growing quite rapidly and with our team coming together as well as finding their rhythm we have had some major shifts happening in 2023 which we are extremely thankful for. We want to support and be of assistance wherever possible, always. I wish you all the best with your future in yachting and hope that we can resolve this matter.
We are very sorry that you feel this way. We were under the impression that you were extremely happy whilst doing your training with us and we were happy to have you, so this does come as a surprise to us. Your 20% admin fee is unfortunately standard company policy upon requesting a refund when the process has been submitted. As a young agency, we are growing quite rapidly and with our team coming together as well as finding their rhythm we have had some major shifts happening in 2023 which we are extremely thankful for. We want to support and be of assistance wherever possible, always. I wish you all the best with your future in yachting and hope that we can resolve this matter.
Best regards,