Purdy carpet cleaners - complete lack of integrity

Purdy carpet cleaners damaged my coricraft couches and then refused to take responsibility when requested to do so. After they cleaned my couches huge water mark stains were left on my couches which I then brought to their attention. They followed up a few weeks later and applied a chemical to the couches, however over a period of a few months, these stains got darker and darker. After about a year, the material started to tear. I tried to resolve this amicably with the owner Michael, but no responsibility has been taken from his side. I would not recommend Purdy Carper Cleaners to anyone. Yes, some time has past since this was raised but there are circumstances; 1) the deterioration happened over a period of time 2) Covid waves prevented me from attending to this 3) After restrictions were lifted (in June), I had a personal loss. This all prevented me from raising this sooner. Even if Michael decided not to take responsibility, I think it is in the way he dealt with it that has caused me to write this review. He got defensive and started citing process instead of being led by his conscious and integrity. These type of people are not worth doing business with.