Purdy Carpet cleaners
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Purdy carpet cleaners damaged my coricraft couches and then refused to take responsibility when requested to do so. After they cleaned my couches huge water mark stains were left on my couches which I then brought to their attention. They followed up a few weeks later and applied a chemical to the couches, however over a period of a few months, these stains got darker and darker. After about a year, the material started to tear. I tried to resolve this amicably with the owner Michael, but no responsibility has been taken from his side. I would not recommend Purdy Carper Cleaners to anyone. Yes, some time has past since this was raised but there are circumstances; 1) the deterioration happened over a period of time 2) Covid waves prevented me from attending to this 3) After restrictions were lifted (in June), I had a personal loss. This all prevented me from raising this sooner. Even if Michael decided not to take responsibility, I think it is in the way he dealt with it that has caused me to write this review. He got defensive and started citing process instead of being led by his conscious and integrity. These type of people are not worth doing business with.
1 reviews | Active since Jan 2020
Purdy carpet cleaners damaged my coricraft couches and then refused to take responsibility when requested to do so. After they cleaned my couches huge water mark stains were left on my couches which I then brought to their attention. They followed up a few weeks later and applied a chemical to the couches, however over a period of a few months, these stains got darker and darker. After about a year, the material started to tear. I tried to resolve this amicably with the owner Michael, but no responsibility has been taken from his side. I would not recommend Purdy Carper Cleaners to anyone. Yes, some time has past since this was raised but there are circumstances; 1) the deterioration happened over a period of time 2) Covid waves prevented me from attending to this 3) After restrictions were lifted (in June), I had a personal loss. This all prevented me from raising this sooner. Even if Michael decided not to take responsibility, I think it is in the way he dealt with it that has caused me to write this review. He got defensive and started citing process instead of being led by his conscious and integrity. These type of people are not worth doing business with.
1 reviews | Active since Jan 2020
Michael and his team did a brilliant job of cleaning my extremely dirty Persian rugs. I commend their top work ethics and performance in making my rugs beautifully clean! Thank you once again Michael and team.
1 reviews | Active since Jan 2020
Michael and his team did a brilliant job of cleaning my extremely dirty Persian rugs. I commend their top work ethics and performance in making my rugs beautifully clean! Thank you once again Michael and team.
1 reviews | Active since Jan 2020
www.purdycarpetcleaners.co.za. 10/10 to Purdy for my carpet and upholstery cleaning. Every year when I get cleaners in I try a different company because I am always disappointed with the results. But I have finally found someone that is REALLY good and don't rush through the job. This company even managed to remove water stains left by the previous company.
1 reviews | Active since Jan 2020
www.purdycarpetcleaners.co.za. 10/10 to Purdy for my carpet and upholstery cleaning. Every year when I get cleaners in I try a different company because I am always disappointed with the results. But I have finally found someone that is REALLY good and don't rush through the job. This company even managed to remove water stains left by the previous company.
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