Purple mobile
4.7|343 reviews
RP
Rabie P
1 reviews | Active since Member
23 Jan 2026, 18:34
Unpleasant Service
My account is paid up since March 2025. However my phone is still not activated to make calls from other SIM cards. I was told that think Adam app status should show end and then I am able to make calls. However from 2025 until now I am still unable to use my phone for personal use. I regret choosing you and I will not recommend anyone to use your services
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Replies (56)Purple mobile's replyOfficial
02 Feb 2026, 14:30 Hi Rabie, thank you for bringing this to our attention. Upon review, we acknowledge that the device management was not removed as expected after your account was settled. We sincerely apologise for the inconvenience this caused. This has been addressed internally to prevent a recurrence. Kind regards,
Purple Mobile
Purple Mobile
Best regards,
Purple mobile's reply02 Feb 2026, 14:30
Official
Hi Rabie, thank you for bringing this to our attention. Upon review, we acknowledge that the device management was not removed as expected after your account was settled. We sincerely apologise for the inconvenience this caused. This has been addressed internally to prevent a recurrence. Kind regards,
Purple Mobile
Purple Mobile
Best regards,