Bad Health Care

I have been using them till recently that is on the 3rd august i consulted and blood was taken on 3rd of August. I experienced swelling the same day. The next day there was a bruise and it got worse the third day.

I went back on 3rd day and the lady that assisted me said its just a bruise and there is nothing they can give me. This got worse and it was. On the 11 August i called to check on my results and they said they will call m back. the lady which i did not take down her name said that the lab has lost my blood sample. I asked her how is it possible. She said i must come back to draw blood again. This is when i told her that i have a big bruise on my arm and no one can give me answers. She just said well we will wait from you if you would like a refund or have blood taken again.

I am disgusted at how this is being handled at Quali health in Alexandra. No one cares and i do not understand how my blood sample got lost at the Lab as the lady say. They need to prove that this was collected by the Lab as they claim.

I am stilled bruised and it looks terrible.