Quay Four

Waited 45 minutes for my Fish and Chips. Eaten at this eatery many times. Fish came out tepid. The place not busy at all. The Manager Jack said the food is cooked and prepared fresh, yes and the food is hot like fish should be when it comes out of the fryer! Thank you Jack for eventually giving me a fresh hot piece of fish, why did you just not offer it in the first place!!! Jack comes across as arrogant and not understanding that I am the customer and am paying for my meal and expect a level of service and standard. The sauce tartar was sour and I think the place is not up to standard it is a hit and miss. The management team are terrible! If you are into slap dash and a drink this is pub grub at its best!