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Dear Phindile,
We have received your details from the Qwiekfin Loans website. You will receive a notification DIRECTLY from your bank requesting you to accept the Debi-Check in order for us to proceed with the loan application, verify your personal and banking details, and speed up the process.
The Debi check amount is not payable upfront (No transaction will go of your account today) the deduction will be month-end after the application has been processed and you will receive feedback of the outcome within 72 hours. Necessary documents will be requested for loan payout after the loan has been approved.
If you have any queries contact us support@qwiekfinloans.co.za
Good morning,
Please advise why the debit went off on my account because you didn't provide feedback and no loan was provided to me however you debited my money.
Can you please refund the money you debited ASAP and cancel that debit order.
Regards
Good day,
Our process takes 72 hours after the debi check is accepted. We also sent you a detailed email outlining the process. If our credit providers have not contacted you within this timeframe, it is essential that you reach out to us so we can follow up on your application.
Please note that we rely on you to initiate this follow-up, as we are not automatically notified if our credit providers contact you. Once you contact us, we will be happy to request feedback on your application and provide updates on its status.
We have requested feedback regarding your application, please note that the credit providers will get back to you via EMAIL with the outcome of your loan application form.
We would like to bring to your attention that the R250 debi check that was/will be deducted from your account is a once-off registration fee, not a monthly payment. This fee covers our costs associated with searching for a loan on your behalf, as we do not receive any payments from our credit providers.
Please note that this fee is payable regardless of the loan's status, whether approved, declined, or cancelled by you. Once you accepted the debi check, your application was automatically submitted to our credit providers for processing.
As per our website T’s & C’s.
I authorize Qwiekfin to debit my account with the once-off registration amount of R250 to make use of their loan directory service and source a loan for me, as well as an R98pm subscription fee thereafter to gain access to all other free benefits offered by the Credfin group. This fee is payable whether the loan is approved, declined, or not accepted by me. Clients have the option to cancel the monthly subscription at any time giving 30-day notice.
By submitting the online application, I agree to all Terms and conditions as set on this website
THIS IS A NON-REFUNDALBE FEE
We hope this clarifies any misunderstanding. Should you have further questions, please do not hesitate to contact us.
How come you are only sharing the below information?
I was never aware that you debit an upfront fee and a monthly fee.
Could you please cancel the debit order? I don't need my account to be debited by you moving forward.
I trust the above is in order.
Dear Client,
Did you read the website terms and conditions before you app**** and sign for them????
Please see attached cancelation letter. Please complete the letter in full and submit back to us.
Please note that should you wish to cancel you will also miss out on all the free benefits we have, provided by the Credfin Group
We encourage you to please read through the website before you wishes to cancel.
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