Inefficient and Incompetent Restaurant

Take note that this hotel is supposed to be a 5 star hotel. We booked a Sunday lunch for a guests birthday. We booked 2 weeks ahead of time by physically going to the restaurant for a light meal. When booking, we were offered a set menu or a' la carte. We booked a set menu for 9 guests. When we arrived the table was not ready and there was no set menu. The restaurant was also not fully booked in fact it was probably half full. Some items on the a' la carte menu were also not available. The waiter got some orders mixed up. And to top it all, we were charged for items on the bill we did not order. Except for location, this hotel, service and quality of food deserves a 1 star rating. But that's not all. My wife got food poisoning from a chicken dish and was sick for 5 days. What a disaster!! Do not try this restaurant - ever.