UNWELCOME TO RADISSON BLUE FIRE LAKE RESTAURANT

Today I was excited to visit the FIRE LAKE restaurant as it was my birthday. After watching a TIKTOK video My Daughter called the hotel and wanted to make a reservation but was told there was no need for a booking as you can just walk in. When we arrived at the Fire Lake restaurant we were greeted by a Lady at the entrance and was asked for the room number.We told her that we were not staying at the Hotel and she rep**** that there was no walk in as they were fully booked.She said that she received strict instructions not to allow anyone not staying at the hotel.She was very unpolite as we asked if we could speak to the manager and she refused. We then left and went to the Blue Waters Hotel where we received a warm welcome and had a lovely meal. We callled the Radisson Blue and spoke to Raeesa to explain our experience.She said it was not right and would pass the message to the manager and he would call. We called twice as no response was received and still await for the manager to call. Its such a shame for Radisson Blu .