RB
Radisson Blu Umhlanga
Unclaimed Business
RB
Radisson Blu Umhlanga
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Radisson Blu Umhlanga
Radisson Blu Umhlanga has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Radisson Blu Umhlanga across 19 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSR
Smith R
1 reviews | Active since Jan 2020
23 Feb 2026, 17:03
Vivian Woodley and Radisson Blu ****
Just disturbed with investment made for shares as part of Vivian Moodleys initiative. A waste of time and I have heard NOTHING about shares etc. Just refund my cash with interest
Helpful (0)
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Nelson N
1 reviews | Active since Jan 2020
6 Dec 2025, 12:21
UNWELCOME TO RADISSON BLUE FIRE LAKE RESTAURANT
Today I was excited to visit the FIRE LAKE restaurant as it was my birthday. After watching a TIKTOK video My Daughter called the hotel and wanted to make a reservation but was told there was no need for a booking as you can just walk in. When we arrived at the Fire Lake restaurant we were greeted by a Lady at the entrance and was asked for the room number.We told her that we were not staying at the Hotel and she rep**** that there was no walk in as they were fully booked.She said that she received strict instructions not to allow anyone not staying at the hotel.She was very unpolite as we asked if we could speak to the manager and she refused. We then left and went to the Blue Waters Hotel where we received a warm welcome and had a lovely meal. We callled the Radisson Blue and spoke to Raeesa to explain our experience.She said it was not right and would pass the message to the manager and he would call. We called twice as no response was received and still await for the manager to call. Its such a shame for Radisson Blu .
Helpful (0)
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Nelson N
1 reviews | Active since Jan 2020
6 Dec 2025, 12:21
UNWELCOME TO RADISSON BLUE FIRE LAKE RESTAURANT
Today I was excited to visit the FIRE LAKE restaurant as it was my birthday. After watching a TIKTOK video My Daughter called the hotel and wanted to make a reservation but was told there was no need for a booking as you can just walk in. When we arrived at the Fire Lake restaurant we were greeted by a Lady at the entrance and was asked for the room number.We told her that we were not staying at the Hotel and she rep**** that there was no walk in as they were fully booked.She said that she received strict instructions not to allow anyone not staying at the hotel.She was very unpolite as we asked if we could speak to the manager and she refused. We then left and went to the Blue Waters Hotel where we received a warm welcome and had a lovely meal. We callled the Radisson Blue and spoke to Raeesa to explain our experience.She said it was not right and would pass the message to the manager and he would call. We called twice as no response was received and still await for the manager to call. Its such a shame for Radisson Blu .
0
Replies (0)sS
shereen S
1 reviews | Active since Jan 2020
26 Nov 2025, 10:20
This business misled...
This business misled us and took our investment many years ago...now they won't pay us back or take our calls. The owner is enjoying a life of luxury while elderly and low income people have not received any profits from this investment in the past 6yrs. We are pushed from pillar to post and nobody has the courtesy to assist us. We want our investment back with interest.... #BlackFriday
Helpful (0)
|Replies (0)sS
shereen S
1 reviews | Active since Jan 2020
26 Nov 2025, 10:20
This business misled...
This business misled us and took our investment many years ago...now they won't pay us back or take our calls. The owner is enjoying a life of luxury while elderly and low income people have not received any profits from this investment in the past 6yrs. We are pushed from pillar to post and nobody has the courtesy to assist us. We want our investment back with interest.... #BlackFriday
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Replies (0)ND
Nkosinathi D
1 reviews | Active since Jan 2020
29 Mar 2025, 11:45
Radisson hotel umhlanga overcharging
I have a problem I made a booking on the radisson website last night 28/03/2025 for two nights 28 & 29/3/2025. The response said quickly make a booking because we have last minute special, pay within 10 minutes, R3700 without breakfast and R4200 with breakfast. Because I was driving on N3 with my wife and it was already after 21h30 & we needed a hotel with 24hrs as we were driving from Estcourt, I showed my wife the prices as she was the one driving, we agreed on the one without breakfast as we were going to drive to RICHARDS BAY in morning, we just needed food for the night. I chose to pay R3700, as it was their international site of Radisson, they converted to dollars in bank APP without checking. the conversion to rands. To my surprise they took over R11000 from my card. I quickly phoned umhlanga Radisson hotel, they said I must come, they will sort it when I get there. Fine we got the,they called the manager & we waited for her 30 minutes. She came and started blaming my booking. Com, I told her I didn't use my booking. Com & my booking. Com does take money, they make a reservation and you pay the exact agreed price at the hotel. They said i must check in & they were going to sort the matter in the morning since I said I will look for another hotel cause I need my full refund, they requested me to check in as they were going to sort the matter in the morning. The morning came, up to now they are running around, have no solution & they bul**** me to check in for Over R11k ,now they are running away from resolving the matter and they are hiding with my booking. com who are not part of this booking since I didn't use them. I used Radisson website to book. I really need help urgently, as all my plans for the weekend have been spoiled financially by them.
Helpful (0)
|Replies (0)ND
Nkosinathi D
1 reviews | Active since Jan 2020
29 Mar 2025, 11:45
Radisson hotel umhlanga overcharging
I have a problem I made a booking on the radisson website last night 28/03/2025 for two nights 28 & 29/3/2025. The response said quickly make a booking because we have last minute special, pay within 10 minutes, R3700 without breakfast and R4200 with breakfast. Because I was driving on N3 with my wife and it was already after 21h30 & we needed a hotel with 24hrs as we were driving from Estcourt, I showed my wife the prices as she was the one driving, we agreed on the one without breakfast as we were going to drive to RICHARDS BAY in morning, we just needed food for the night. I chose to pay R3700, as it was their international site of Radisson, they converted to dollars in bank APP without checking. the conversion to rands. To my surprise they took over R11000 from my card. I quickly phoned umhlanga Radisson hotel, they said I must come, they will sort it when I get there. Fine we got the,they called the manager & we waited for her 30 minutes. She came and started blaming my booking. Com, I told her I didn't use my booking. Com & my booking. Com does take money, they make a reservation and you pay the exact agreed price at the hotel. They said i must check in & they were going to sort the matter in the morning since I said I will look for another hotel cause I need my full refund, they requested me to check in as they were going to sort the matter in the morning. The morning came, up to now they are running around, have no solution & they bul**** me to check in for Over R11k ,now they are running away from resolving the matter and they are hiding with my booking. com who are not part of this booking since I didn't use them. I used Radisson website to book. I really need help urgently, as all my plans for the weekend have been spoiled financially by them.
0
Replies (0)ZS
Zandile S
1 reviews | Active since Jan 2020
30 Dec 2024, 15:28
Disgusting service
We arrived at the FIRE LAKE GRILL HOUSE & ****TAIL BAR. Firstly it was the look given by the lady at the door. Then she through our menus on the table and left With explain if they have an specials or anything. The staff basic they service on how you look and they sees if you are worth being given a good service or not
Helpful (0)
|Replies (0)ZS
Zandile S
1 reviews | Active since Jan 2020
30 Dec 2024, 15:28
Disgusting service
We arrived at the FIRE LAKE GRILL HOUSE & ****TAIL BAR. Firstly it was the look given by the lady at the door. Then she through our menus on the table and left With explain if they have an specials or anything. The staff basic they service on how you look and they sees if you are worth being given a good service or not
0
Replies (0)TD
Tasneem D
1 reviews | Active since Jan 2020
23 Nov 2024, 07:24
Radisson Blu Umhlanga. Rather not 👎🏼
We checked in to the Radisson Blu Umhlanga last week Friday. The facilities are good but the rooms lack ventilation and the side sea ocean view, gosh it’s a side for sure. We wanted to order in room service but was told there is no breakfast menu after around 4 calls being pushed form pillar to post and over an hour later we were sent a horrible piece of paper that didn’t even appeal to order from. We left and ate elsewhere. We were overcharged for the room and it’s a week later with no refund. I have tried to call but gets pushed from one call to another with no assistance.
Helpful (0)
|Replies (0)TD
Tasneem D
1 reviews | Active since Jan 2020
23 Nov 2024, 07:24
Radisson Blu Umhlanga. Rather not 👎🏼
We checked in to the Radisson Blu Umhlanga last week Friday. The facilities are good but the rooms lack ventilation and the side sea ocean view, gosh it’s a side for sure. We wanted to order in room service but was told there is no breakfast menu after around 4 calls being pushed form pillar to post and over an hour later we were sent a horrible piece of paper that didn’t even appeal to order from. We left and ate elsewhere. We were overcharged for the room and it’s a week later with no refund. I have tried to call but gets pushed from one call to another with no assistance.
0
Replies (0)KK
Kat K
1 reviews | Active since Jan 2020
9 Sept 2024, 05:05
Unprofessional front desk and housekeeping!
The front desk staff are very RUDE and unprofessional! My husband booked at the hotel for a business trip this past week cleanliness of the room was not up to standard. He had to call house keeping to clean his room on Friday and Saturday because on both days he would arrive at the hotel and his room was not cleaned. On check out he left his charger in the room and he called the hotel to let them know and his still waiting for feedback about his charger. So in essence housekeeping found the charger and didn't report it to the front office??
Helpful (0)
|Replies (0)KK
Kat K
1 reviews | Active since Jan 2020
9 Sept 2024, 05:05
Unprofessional front desk and housekeeping!
The front desk staff are very RUDE and unprofessional! My husband booked at the hotel for a business trip this past week cleanliness of the room was not up to standard. He had to call house keeping to clean his room on Friday and Saturday because on both days he would arrive at the hotel and his room was not cleaned. On check out he left his charger in the room and he called the hotel to let them know and his still waiting for feedback about his charger. So in essence housekeeping found the charger and didn't report it to the front office??
0
Replies (0)DG
Denvor G
1 reviews | Active since Jan 2020
20 Jul 2024, 06:03
★★★: RADISSON BLU UMHLANGA
The Radisson Blu Umhlanga offers a unique dining experience: Are you ready to test your patience? If you're up for dying of hunger, then this is the place for you! Craving three scoops of ice cream and have 36 minutes to spare? Look no further than the Radisson Blu. Need a cappuccino after a long day? Only 35 minutes away! For dinner with a view, place your order around noon and expect it to arrive fashionably late by 6:05 PM. Room service? Their Margareta pizza, while basic, arrives piping hot after a comedy and drama-filled three-hour wait. Want to relax with some TV? Enjoy flicking through channels for days only to find a marvelous black hole in the wall instead. Forget modern service; this overrated 3-star motel in Umhlanga delivers a wonderfully shocking blast from the past, circa late 1800s. Great location, unforgettable experience! (Denvor Govender)
Helpful (0)
|Replies (0)DG
Denvor G
1 reviews | Active since Jan 2020
20 Jul 2024, 06:03
★★★: RADISSON BLU UMHLANGA
The Radisson Blu Umhlanga offers a unique dining experience: Are you ready to test your patience? If you're up for dying of hunger, then this is the place for you! Craving three scoops of ice cream and have 36 minutes to spare? Look no further than the Radisson Blu. Need a cappuccino after a long day? Only 35 minutes away! For dinner with a view, place your order around noon and expect it to arrive fashionably late by 6:05 PM. Room service? Their Margareta pizza, while basic, arrives piping hot after a comedy and drama-filled three-hour wait. Want to relax with some TV? Enjoy flicking through channels for days only to find a marvelous black hole in the wall instead. Forget modern service; this overrated 3-star motel in Umhlanga delivers a wonderfully shocking blast from the past, circa late 1800s. Great location, unforgettable experience! (Denvor Govender)
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Replies (0)