1 reviews | Active since Member
I booked a suite with a Waterfront view and arrived quite late at night on a flight for a 3 night stay. What I got was a first floor "view" of the side of silo. Just cement and mortar, nothing else. Only some rooms have an actual view. It was so depressing that I convinced the hotel to rather give me a standard room, somewhat higher up with a bit of a view. I was promised either a refund, or two nights in a room like I actually booked as compensation at a later date. This did not materialize. I was offered one night in a standard room (because they "calculated" the loss). There are no way of really making up for that dissapointing 3 nights and they clearly don't care. I think Radisson is a no-go for me in the future.