JH
Jan H
Active since Oct 2010
23
Reviews
0
Industries
Reviews
23 reviews2 months ago
How the good ones turn bad. Useless service provider.
Useless and unresponsive company. For years I thought they were good. Now they make a system change. Literally just a connection change unasked for between Frogfoot and Evolve and some users in Yzerfontein gets cut off. No amount of pleading and "tickets" through their useless portal has any effect. They just don't care.
112 replies
10 months ago
Administratively confused
My company recently switched from Sanlam to Alexander Forbes for Retirement Fund administration. Immediately all transparency documents dissapeared. Mostly impossnle to access starements, balances etc. I’m concerned for when I might need admin assistance. They can’t kerp simple portals or apps alive
56 replies
14 months ago
Great courier company - approachable and helpful
Needed a special consideration this morning regarding a parcel en route. Spoke to Shane at the Cape Town branch who provided immediate and friendly assistance. All sorted. Thank you.
0 replies
23 months ago
Not keeping promises. SAA can lie to you and not keep a written promise
You’ve heard about promises made when flights are overbooked? In this case overbooked in business class. Bumped down to economy class in return for two upgrade vouchers for my wife, in writing, when claiming, refused to grant. Won’t do it.
0 replies
32 months ago
The taxi that never came
Booked a pickup from Cape Town airport. Stood like a fool for 90 minutes at domestic arrivals and nobody showed up. Claimed they were there, but absolutely were not. Checked each and every board every 10 minutes. Nothing.
0 replies
34 months ago
The place where time stands still
Ordered take-away in person, told it will take 10 minutes. After 10 minutes ask every 5 minutes, ‘we’ll look’. Nobody ever comes back, including the manager we asked for. Completely incomprehensible answers totally don’t care attitude. 10 minutes became 40.
53 replies
36 months ago
False advertising - dissapointment
I booked a suite with a Waterfront view and arrived quite late at night on a flight for a 3 night stay. What I got was a first floor "view" of the side of silo. Just cement and mortar, nothing else. Only some rooms have an actual view. It was so depressing that I convinced the hotel to rather give me a standard room, somewhat higher up with a bit of a view. I was promised either a refund, or two nights in a room like I actually booked as compensation at a later date. This did not materialize. I was offered one night in a standard room (because they "calculated" the loss). There are no way of really making up for that dissapointing 3 nights and they clearly don't care. I think Radisson is a no-go for me in the future.
0 replies
50 months ago
Best insurance broker
I've been with them (and pre-cursor companies) for 41 years. Have never had a problem. Claim this week, like always, very efficiently handled.
53 replies
50 months ago
Best insurer ever
Claim event this week. Seamless, fast and efficient service. Absolutely faultless. Thank you.
53 replies
52 months ago
Experian character assasins
There is a major mistake on my credit record. The record is good, but shows 10 applications for credit at ABSA, where there was only one. I raised a dispute with Experian, and received a stupid answer after a sloppy "investigation" by Jacques du Plessis that is completely incorrect. Try to call but you merely hold on for hours. This is a serious insult and it is unclear to me why the country tolerate this. This agency should be closed down.
53 replies
Review Distribution
5 Star
4 (17.391304347826086%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.3478260869565215%)
1 Star
18 (78.26086956521739%)