******* or *****sters?

Be careful when you pay your check-out bill. You will be charged AGAIN for dinner bills that you have already paid, they do not deduct the vouchers nor any payments that you have already made. When you query it, they take their time to produce the signed slips and will then simply not provide you with feedback when you have evidenced that they overcharged you. 75% of my bill was overcharged and I am not getting any feedback on complaints and the manager ignores all calls... They are simply ******* or perhaps even *****sters...