Poor Service and Poor Managing

Poor Service or actually no service at all poor food quality and tasting Managers are nowhere to be found although they say that they are always available when complaining you get a no care attitude or be ignored the rest of the night, when requesting your bill for payment you wait 40 minutes but when you leave they can phone you in 5 minutes not sure that is how you do business according to the law when we are dissatisfied with the food we can bring it under the attention of the waiter which was not there to complain and either get a refund or should not have to pay for the quality we paid for so we complained afterwards and still nothing was done .