Appalling services & Non-existent response from Dantec RAGE

On 21-Nov-2025, I inform Rage that an account was *****ulently opened on my details. I recently registered with Clear score and discovered that Dantec Rage account was opened 01-Mar-2024 using my personal detail. This was reported to SAPS and all relevant documents requested by RAGE ***** dept. was submitted.

I have been calling since end of Nov-2025 till date for a final outcome but every time I am being told the ***** investigation has been resolved and a confirmation letter will be sent and for my credit records to be updated but none has been done.

This matter has affected my credit status negatively and holding up my home loan application since my credit status is still not been rectified.

I am requesting immediate intervention, proper feedback on this ***** case, and a clear timeline for resolution. Customers really should not have to repeatedly chase to helped in such a serious matter. I expect Dantec RAGE ***** dept to treat this issue with the seriousness it deserves