1 reviews | Active since Member
Rage store Pavillion Branch. I purchased 4 pairs of shoes on the 30/12/2026 and wanted to exchange 3 pairs for another pair that's more suitable. One pair was reject and was peeling on the ends and the other 2 was never worn and in the box. I provided my bank statement reflecting the purchase and I was refused assistance because it was outside of the stores 30 exchange policy. Rage stores have contravened the consumer protection act which allows a customer exchange, repair or refund within 6 months of purchase! I will never support this business which I have been doing for many years. I walked out leaving the shoes behind which I'm sure the store will sell and benift. Most traumatizing and disappointing experience.