1 reviews | Active since Member
On the 1st December I called the said company to establish that they had the domestic seamless gutter downpipe in stock which they confirmed.
1. I drove 30km to purchase same and when i got there I as told that no they no not have the domestic version but only carry industrial. I was assured that the Gemsbok Sand B-left shoe will be ordered for me and I proceeded to pay - collection date agreed being 8 December 2025.
2. On the 8th December, I collected the items and when I got home the installer advised that what i had been supp**** was the downpipe B-right.
3. I've made many calls to the company (Magda and once with Peatro) requesting that they correct this. They promise to speak with their directors and call back but not once have I been called. I have even asked that they should consider refunding me so that i can buy the product elsewhere. Magda told me that they do not do refunds.
So Im stuck with the wrong product and no prospect of a refund or being supp**** with the right product.