Can you please do something to pay me

Item: Rand Mutual Assurance (rma)
Rating: 1
Author: Naledi P

I am not happy i have been paying my policy since 2021 This is my first claim this year 2026 for my late Grandmother "s Funeral i sent my claim on the 13th February 2026 but to date i did not receive anything from them i have to borrow money to contribute for my Grandmother" funeral Iam Siphokazi Mlobeli

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Replies (53)

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Replies (53)

Rand Mutual Assurance (rma)'s replyOfficial

17 Feb 2026, 13:49

Good day,

Please accept our sincere condolences on the passing of your grandmother.We apologize for the delay in processing your claim and for any inconvenience this has caused. Your claim is currently under review, and we are treating this matter as a priority.We will provide you with an update as soon as possible. Should we require any additional information, we will contact you.

Thank you for your patience and understanding.

Kind regards,

Best regards,

Rand Mutual Assurance (rma)'s reply17 Feb 2026, 13:49

Official

Good day,

Please accept our sincere condolences on the passing of your grandmother.We apologize for the delay in processing your claim and for any inconvenience this has caused. Your claim is currently under review, and we are treating this matter as a priority.We will provide you with an update as soon as possible. Should we require any additional information, we will contact you.

Thank you for your patience and understanding.

Kind regards,

Best regards,