Duplicate Municipal Accounts & Incorrect Transfer Billing – Property Transfer 14 October 2024

I hereby lodge a formal dispute regarding incorrect municipal billing and account management for my property. Property transfer date: 14 October 2024 1. Duplicate municipal accounts It has come to my attention that two municipal accounts are active for the same property, namely: the seller’s account, which was not closed at transfer, and till Dec 2025 the buyer’s account, opened at a later stage. In July 2025 This situation is incorrect. A property may not legally have two active billing accounts for the same period. The seller’s account should have been closed as at 14 October 2024, with all charges thereafter billed to the buyer which is me only. I receive 2 statements for the seller and mine buyer till date.

I hereby lodge a formal dispute regarding incorrect municipal billing and account management for the above-mentioned property. Property transfer date: 14 October 2024 1. Duplicate municipal accounts It has come to my attention that two municipal accounts are active for the same property, namely: the seller’s account, which was not closed at transfer, and till Dec 2025 the buyer’s account, opened at a later stage. In July 2025 This situation is incorrect. A property may not legally have two active billing accounts for the same period. The seller’s account should have been closed as at 14 October 2024, with all charges thereafter billed to the buyer only.

problem number 2 Incorrect charging of once-off transfer billing The once-off transfer billing fee is appearing incorrectly on the account. Please note: The transfer billing is a once-off administrative charge. It cannot be calculated monthly, duplicated, or increased due to late registration of the buyer’s account. my Transfering billing they are caculated for 10month TOTALING R16 000. Any repeated or monthly transfer billing charges are incorrect and must be reversed.

I respectfully request that the municipality: Close the seller’s account retrospectively as at 14 October 2024 Reverse all charges billed to the seller after this date Ensure the buyer’s account is correctly backdated to 14 October 2024 Remove all duplicate or monthly transfer billing charges Confirm in writing that only one active account exists for the property

kindly note that i was Assisted by Gugu, who than said she is awaiting assistance and feedback from Donald or Gerald. to assist with the crediting so I can go make an arragement.

This action is ******** and cruel