RAND WEST fails its residents -2 WEEKS WITHOUT WATER .

Formal Complaint – Lack of Water Supply and Poor Street Maintenance in Venterspos, Westonaria

Dear Municipal Manager,

I am writing to formally lodge a complaint on behalf of the residents of Venterspos, Westonaria, regarding the ongoing lack of basic municipal services in our community.

For the past two weeks, our area has been without water supply, leaving households struggling to meet essential daily needs such as cooking, cleaning, and sanitation. Despite multiple reports and inquiries, there has been no clear communication or visible action from the municipality to resolve the issue.

In addition to the water crisis, our streets are poorly maintained, with potholes and general neglect making them unsafe for both pedestrians and motorists. The continued lack of attention to these matters reflects a serious failure in service delivery and has caused frustration and hardship among residents.

We respectfully request the following:

1. Immediate restoration of water supply to all affected households in Venterspos.

2. A clear and transparent update on the cause of the disruption and the expected timeframe for full resolution.

3. Maintenance and repair of local streets to ensure safe and accessible roads for residents.

4. Regular communication and accountability from the municipality regarding essential services.

We trust that this complaint will be treated with urgency, as access to clean water and safe infrastructure is a basic constitutional right. We look forward to your prompt response and visible action. Yours sincerely, On behalf of the residents of Venterspos, Westonaria