The ROT at Rand West City Municipality

The Rot at Rand West City Local municipality seriously needs to be studies. From their female staff members giving you a stinking attitude and not wanting to assist you, right to the municipality buildings that are falling apart.

We got allocated our RDP homes in Borwa in February 2025 under Rand West City Municipality, to this day some of our electricity meter boxes are still not activated by the municipality, through no fault of our own. We have done everything we needed to do on our side and have taken the boxes to their offices, when we got there we were told there was no Network or No internet and asked to leave our details so that when our meters were activated, the activation numbers (40 digits) would be sent through WhatsApp messages, it is those WhatsApp messages that we are still waiting for weeks later. When you physically go back to their offices (which takes transport money to continue with the ups and downs), you get told they have no network and you must be patient.

Activating / Registering an electric meter box takes less than 5mins but the black ladies at that office seem to think that people should wait 40 days and 40 nights for their registration. Meanwhile, in their own homes, they have electricity 🙄.

Why is an entire municipal office out of Network / internet? Who must buy internet connection for the Rand West City Municipality? Why must new house beneficiaries be made to jump through hoops to get basic services - services that they are going to be paying for ? Who do we complain to when their head office refused to even answer our calls? Who is going to help us?