RANT EN DAL ANIMAL HOSPITAL -

We had an emergency whereby our 2 dogs were in a tussle with a Rinkhals snake and needed immediate attention on Mothers day which was a Sunday. We contacted various vets and there were not many who could assist with immediate treatment. After many calls we found that Rant en Dal were open from 16h00pm the afternoon. We raced there and were assisted immidiatley. The problem is that we requested what the costs will be and this while the dogs were already being treated. The prices that we were given during the treatment in their emergency room was different from what we were told at accounts. We paid R15k on the spot which was a 50% deposit according to the document we received yet in the emergency room the anti venom, treatment and stay would be around R15k. Fast forward to a day later we are now told that the costs will not exceed R15kper dogso we will likely pay R30k? If you know you cannot afford this amount why would you agree and leave your dogs there? We did not in principle agree to this inflated amount so I have decided to collect my dogs and transfer them to another Vet as I suspect that the dogs will be kept there in order for them to invoice the full amount as per accounts. I have no problem to pay but be upfront with costs and speak with one voice!!!!!!!!!!!!!!!