Unhappy with No Care and understanding from Rawsons during Covid.

Rawson Milnerton has been very unsympathetic with regards to people struggling during this very challenging time. I have been with them since 2018 renting a property and have not missed ONE payment. during Covid we have not had work and we have not received salaries. Putting us in a very vulnerable position trying to make ends mead and trying to pay whatever we possibly can. June was the first month we could not pay in Full because of work struggles, but we still paid 75% of the rent. promising to pay the balance as soon as possible. 2 days later we paid another R1800. and Yesterday paid R2500 which means we overpaid. So all in all.. the WHOLE of Junes rent and water bill was paid in full WITHIN THE MONTH OF JUNE. but still... Rawsons has the audacity to send us an sms saying we are being badly recorded with regards to the payment. This shows the character of an institution with NO regard to a family that is Trying during these times and still pay in full. frankly its pathetic to tell people your credit score will be affected when they have already explained their financial circumstances and still make a plan to pay whats owed. Rawsons has NO compassion. NO care. its just Money making. We are disgusted. Alot of us are suffering a income loss due to the state of disaster. They offer no support on your rent. Instead of looking at profiles independently and working with landlords to take some of the knock and find a mutual agreement that benefits both parties and not cripple people down the line.