Immature and unprofessional conduct of business

I correspond with an agent from Rawson Properties in Roodepoort recently.

We arranged a viewing for a unit we were interested in renting. This particular agent was very aware of the fact that I had to travel from a different town just to go an view the unit.

On the day the viewing was arranged, I waited quite some time, and after about 10min after arranged viewing time, sent thr agent a message informing her that we are at the address,and asking if she is on her way, thinking she might be running late, trying to give people the benefit of the doubt.

A couple of minutes later she informed me that the unit is no longer available, I should let her know if she can help me in other way. I was utterly shocked and upset to say the least, as I just wasted half a day to travel there as well as costing me fuel money, which we strictly have to budget every month.

I sent her a message back asking her when she didn't let me know earlier, know full well I travelled from far, only to realise that she almost immediately blocked me on WhatsApp after her message was sent, as my message did not go through, and still haven't. I was absolutely disgusted by the lack of accountability and immaturity of the way she conducted business.

I would definitely not recommend Rawson Properties! 99% of the agents ignore you anyway, any the one that does respond is immature and unprofessional, taking people for a ride!!