Chauline please remember your words "Good luck with that, your calls are recorded".

I incorrectly made an online booking and called in to get assistance having it changed and despite being polite the lady working with online bookings name Chauline was extremely rude and spoke to me in a very condescending matter and when i asked to be transferred to someone who was actually willing to assist her remark was "Good luck with that". I called back and chose the correct option and was redirected to her. i do not expect such poor service from a company like RCI. I usually ask for Bilal to assist me who does so in a very professional manner, but i was told when i called in that i needed to get assistance from the person who took my call. if someone does not want to do their job they should not merely occupy a space and being down others who are actually committed