RCS
2.5|12,073 reviews
Responds in 9 hours 12 min
RH
Reginald H
1 reviews | Active since Member
06 May 2026, 10:04
RCS cards collections department clueless and rude
The worst service in the world! ***********, unprofessional and the worst telephone operators imaginable. Constantly getting messages and calls to say my account that is up to date is in arrears. The lady that I contacted was so rude! Shutting me up while explaining the reason for my call. Client service is horrible!!!!
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Replies (1)RCS's replyOfficial
06 May 2026, 13:10Good day Reginald Hammond,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on 0861 729 727 or via e-mail: Complaints@rcsgroup.co.za
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on 0861 729 727 or via e-mail: Complaints@rcsgroup.co.za
Kind Regards,RCS Group
Best regards,
RCS's reply06 May 2026, 13:10
Official
Good day Reginald Hammond,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on 0861 729 727 or via e-mail: Complaints@rcsgroup.co.za
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on 0861 729 727 or via e-mail: Complaints@rcsgroup.co.za
Kind Regards,RCS Group
Best regards,