Total lack of support

What a ****show to get support for this inverter, which suddenly stopped working.

RCT washes their hands in offering support, who after weeks of not answering the phone, simply said "call Rectron and speak to Luba Barlow".

This guy no longer works there, reception connected me to Chia Han Wu, the RCT Power Solutions Product Manager, who takes a solid "not my job" approach.

Clown shoes, I tell you.