RZ
RCT zone
Unclaimed Business
RZ
RCT zone
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About RCT zone
RCT zone has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked RCT zone across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceWB
Willi B
1 reviews | Active since Jan 2020
26 Jan 2026, 08:01
Total lack of support
What a ****show to get support for this inverter, which suddenly stopped working. RCT washes their hands in offering support, who after weeks of not answering the phone, simply said "call Rectron and speak to Luba Barlow". This guy no longer works there, reception connected me to Chia Han Wu, the RCT Power Solutions Product Manager, who takes a solid "not my job" approach. Clown shoes, I tell you.
Helpful (0)
|Replies (0)WB
Willi B
1 reviews | Active since Jan 2020
26 Jan 2026, 08:01
Total lack of support
What a ****show to get support for this inverter, which suddenly stopped working. RCT washes their hands in offering support, who after weeks of not answering the phone, simply said "call Rectron and speak to Luba Barlow". This guy no longer works there, reception connected me to Chia Han Wu, the RCT Power Solutions Product Manager, who takes a solid "not my job" approach. Clown shoes, I tell you.
0
Replies (0)HK
Helena K
1 reviews | Active since Jan 2020
24 Nov 2025, 06:10
RCT ZONE - PLACED AN ORDER, PAID IN FULL BUT NEVER RECEIVED IT
Wish I could give 0 stars. Placed an order on the 6th of November but NEVER received it. They don't answer the phone and never replies to emails sent. I lost R661 in the process. Do NOT order from them. 24/11/2025
Helpful (0)
|Replies (0)HK
Helena K
1 reviews | Active since Jan 2020
24 Nov 2025, 06:10
RCT ZONE - PLACED AN ORDER, PAID IN FULL BUT NEVER RECEIVED IT
Wish I could give 0 stars. Placed an order on the 6th of November but NEVER received it. They don't answer the phone and never replies to emails sent. I lost R661 in the process. Do NOT order from them. 24/11/2025
0
Replies (0)DH
Dylan H
1 reviews | Active since Jan 2020
17 Nov 2025, 07:10
RCT zone is a ****
Absolutely pethetic service, main sales line just rings after payment is made, absolute ****. We bought a RCT axpert inverter although never got it and phone lines have gone dead and no email responses. It has been two weeks
Helpful (0)
|Replies (0)DH
Dylan H
1 reviews | Active since Jan 2020
17 Nov 2025, 07:10
RCT zone is a ****
Absolutely pethetic service, main sales line just rings after payment is made, absolute ****. We bought a RCT axpert inverter although never got it and phone lines have gone dead and no email responses. It has been two weeks
0
Replies (0)CR
Christo R
1 reviews | Active since Jan 2020
5 Mar 2024, 17:37
None existent customer service
We bought a RCT laptop on takealot “RCT 14.1" Celeron N3350 Notebook - 64GB eMMC | 4GB RAM | WIN10PRO” but it was shipped with a password enabled for “defaultuser0”. After multiple attempts to get them to send us the password, nothing. They customer service is none existent.
Helpful (0)
|Replies (0)CR
Christo R
1 reviews | Active since Jan 2020
5 Mar 2024, 17:37
None existent customer service
We bought a RCT laptop on takealot “RCT 14.1" Celeron N3350 Notebook - 64GB eMMC | 4GB RAM | WIN10PRO” but it was shipped with a password enabled for “defaultuser0”. After multiple attempts to get them to send us the password, nothing. They customer service is none existent.
0
Replies (0)CJ
Carla J
1 reviews | Active since Jan 2020
8 Jan 2024, 10:15
UPS Broke within 1 day
Good day We bought an RCT Megapower via Incredible Connection Northgate 3-4 months ago and after 2 months it had issues. We brought it back and had to wait 21 working days for repairs. When picking up, we were assured it had a brand new battery. It lasted 1 day and battery already faulty. We were told by the branch to contact head office to ask for a refund or replacement. However, head office policy is to "send it back to supplier for repairs or credit". So we are without a back up during load shedding again for 21 working days. When asking if we can not get a replacement, we were told this is not policy. When asked if we can get a credit from the supplier, we were told “you cannot demand that as a customer”. This was all from head office. I was told telephonically we cannot “demand" a credit, however, we cannot continue with just repairing a faulty machine. Out of the 4 months we’ve had it, it has been in repair for 1 month and has not worked. Please provide us either with a full refund or with a replacement from a different brand. Kind regards Carla
Helpful (0)
|Replies (0)CJ
Carla J
1 reviews | Active since Jan 2020
8 Jan 2024, 10:15
UPS Broke within 1 day
Good day We bought an RCT Megapower via Incredible Connection Northgate 3-4 months ago and after 2 months it had issues. We brought it back and had to wait 21 working days for repairs. When picking up, we were assured it had a brand new battery. It lasted 1 day and battery already faulty. We were told by the branch to contact head office to ask for a refund or replacement. However, head office policy is to "send it back to supplier for repairs or credit". So we are without a back up during load shedding again for 21 working days. When asking if we can not get a replacement, we were told this is not policy. When asked if we can get a credit from the supplier, we were told “you cannot demand that as a customer”. This was all from head office. I was told telephonically we cannot “demand" a credit, however, we cannot continue with just repairing a faulty machine. Out of the 4 months we’ve had it, it has been in repair for 1 month and has not worked. Please provide us either with a full refund or with a replacement from a different brand. Kind regards Carla
0
Replies (0)cC
chantel C
1 reviews | Active since Jan 2020
29 Jun 2023, 17:16
Please reconsider buying from them- Struggle to get a refund
Please reconsider from buying this from the supplier This is the 3 time around that we had to send back the ups, they couriered it to us in a broken box, no USB cable again, they do not want to arrange a refund that we can buy a other product. This is unacceptable. Wish I could share the photos here, the on switch is incased in the plastic casing, you can not even put the ups on. No one wants to take responsibility, not RCT zone or Take alot
Helpful (0)
|Replies (0)cC
chantel C
1 reviews | Active since Jan 2020
29 Jun 2023, 17:16
Please reconsider buying from them- Struggle to get a refund
Please reconsider from buying this from the supplier This is the 3 time around that we had to send back the ups, they couriered it to us in a broken box, no USB cable again, they do not want to arrange a refund that we can buy a other product. This is unacceptable. Wish I could share the photos here, the on switch is incased in the plastic casing, you can not even put the ups on. No one wants to take responsibility, not RCT zone or Take alot
0
Replies (0)SV