Rude and *********** staff

The staff were very rude. I enquired about the R500 deposit I was required to pay at check in and I did not have cash on hand, they were so rude and they referred me to the bookings manager by the name of Cathy who proceeded to say “We do not need you, in fact you may request your refund and leave”. It was shocking service to say the least. They only want cash on the deposit, we ended up having to drive to look for an ATM.