RAE VAYA STINKING ATTITUDE EMPLOYEEES

I am extremely upset about what happened today, 14 October 2025, at around 14:00 at the Milpark Rea Vaya station. I was coming back from the gym, and the lady at the service desk was on her phone the entire time. When I asked if I could purchase a card, she just shook her head without saying a word and continued on her phone. I then asked if there was an alternative way to get home or if I could buy a once-off ticket, but she just looked at me and didn’t respond.

I was so frustrated by her attitude and lack of professionalism. I ended up having to take an Uber home. This kind of behavior shows a serious problem with customer service your staff clearly needs proper training on how to treat commuters with respect and provide assistance.