RO
Reach Out Financial Services
Unclaimed Business
RO
Reach Out Financial Services
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Reach Out Financial Services
Reach Out Financial Services has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Reach Out Financial Services across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCM
Carla M
1 reviews | Active since Jan 2020
5 Aug 2025, 14:05
ANTOINETE DE JAGER HIGHLY UNPROFESSIONAL AND GOES BY THE TITTLE OF DIRECTOR OF REACH OUT FINANCIAL SERVICES
Having dealt with this firm who took care of my business for the past 20 years under the management of Francois Venter i never had a problem and was a pleasure dealing with them unfortunately after Francois left, a lady by the name of Antoinete de Jager who is apparently the Director, leaves a lot to be desired when it comes to customer service in fact its not the first time that i have to call her to attention as she addressed me more than once in an ********* and unprofessional tone. after taking over she simply stopped replying to my emails and refusing to supply me documentation that i get early which i pay a lot, actually not refusing to but pushing me to her secretary or assistant who i never deal with, without not even having the decency of sending an email stating that she is now the director and doesnt have time for her clients... unprofessional to say the least. bear in mind that each of her emails referred the amount she charges and her costs which seems to be what is more important to her, rather than clients of years that kept the firm going, she now send me an email saying i need to find another firm as clearly when its something a bit more complicated she doesnt seem to be equiped or educated enough to deal with it. please do not give business to REACH OUT FINANCIAL as since the last director left which was an amazing person and highly professional, this company has gone to the dogs sadly
Helpful (0)
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Carla M
1 reviews | Active since Jan 2020
5 Aug 2025, 14:05
ANTOINETE DE JAGER HIGHLY UNPROFESSIONAL AND GOES BY THE TITTLE OF DIRECTOR OF REACH OUT FINANCIAL SERVICES
Having dealt with this firm who took care of my business for the past 20 years under the management of Francois Venter i never had a problem and was a pleasure dealing with them unfortunately after Francois left, a lady by the name of Antoinete de Jager who is apparently the Director, leaves a lot to be desired when it comes to customer service in fact its not the first time that i have to call her to attention as she addressed me more than once in an ********* and unprofessional tone. after taking over she simply stopped replying to my emails and refusing to supply me documentation that i get early which i pay a lot, actually not refusing to but pushing me to her secretary or assistant who i never deal with, without not even having the decency of sending an email stating that she is now the director and doesnt have time for her clients... unprofessional to say the least. bear in mind that each of her emails referred the amount she charges and her costs which seems to be what is more important to her, rather than clients of years that kept the firm going, she now send me an email saying i need to find another firm as clearly when its something a bit more complicated she doesnt seem to be equiped or educated enough to deal with it. please do not give business to REACH OUT FINANCIAL as since the last director left which was an amazing person and highly professional, this company has gone to the dogs sadly
0
Replies (0)DB
Devilliers B
1 reviews | Active since Jan 2020
3 Feb 2016, 09:17
Faulty IRP5 and not correcting on e-filing
I have recieved an IRP5 from this company, the IRP5 was wrong and after a few moths complaining they did fix it and sent through a new file, but they did not update it on the e-filing system, because of this SARS want a lot of money from me which is not correct as per the new IRP5, I did go to SARS to fix this and they said that the company that loaded the original IRP5 should submit a new one in its place, I did contact them and asked them to fix this problem and they said NO, as they are not doing my tax, my thing is, is that it is there mistake that is coating me a lot of money and time and they just dont care, also when you do e-mail them they do not respond.<br> <br> This is just not acceptable and I am suffering under there mistakes!<br> <br> I have a good Idea and ask SARS to do an audit on them to see how they feel when some one does some thing to them that is not to there liking.
Helpful (0)
|Replies (0)DB
Devilliers B
1 reviews | Active since Jan 2020
3 Feb 2016, 09:17
Faulty IRP5 and not correcting on e-filing
I have recieved an IRP5 from this company, the IRP5 was wrong and after a few moths complaining they did fix it and sent through a new file, but they did not update it on the e-filing system, because of this SARS want a lot of money from me which is not correct as per the new IRP5, I did go to SARS to fix this and they said that the company that loaded the original IRP5 should submit a new one in its place, I did contact them and asked them to fix this problem and they said NO, as they are not doing my tax, my thing is, is that it is there mistake that is coating me a lot of money and time and they just dont care, also when you do e-mail them they do not respond.<br> <br> This is just not acceptable and I am suffering under there mistakes!<br> <br> I have a good Idea and ask SARS to do an audit on them to see how they feel when some one does some thing to them that is not to there liking.
0
Replies (0)