Pathetic service

Have never dealt with a company like this before. I have been waiting for a week now for a manager to phone me. Staff tell you they are not allowed to escalate matters to a manager. Oefentse is never at the office. Got notified at 15:00 before a long weekend that my service will be terminated within a week. Where in your life do you give a client a week to find a new service provider, refuse to return their calls, and simply say we tried to advise you but could not get a hold of you. Yet after one sms I immediately contacted you back. Unprofessional and lazy service. Avoid at all costs. Took me how long to get a refund from them.