Real Broadband administration causing so much grief in our lives.

Don't use Realbroadband, they do not process cancelations, and will send you invoice after invoice, and debit your account after cancelling and then send letters of demand. On the 4th of October 2023 I called Real Broad Brand to inform them we would no longer require their services as we would be moving out to a new property in mid-October, due to calendar notice, the last month would be November 2023. They acknowledged and said the cancelation request would be processed. Low and behold we received an invoice to pay for the month of Dec 2023. I called them on the 22nd November querying this and was informed that this was a clerical error and they would not debit us, a Whatsapp was also sent, and they responded they would send a communication to their finance department. But… of course they did debit us, so I reversed the debit order and placed a block on them. Today I received a letter of demand, CAN YOU BELIVE IT, a letter of demand. If you would be happy with this type of “service” they hey… by all means go for Realbroadband.