Bad service

Poor service & arrogance. I am under debt review, i receive a call from Real legal, Jamie if not mistaken that they can help remove my name from Debt review. I signed up, paid R7200 from they went AWOL until last year where they acknowledged receipt of payment. They needed a certain document from Debt guide of which I had to another R2800 for it. I sent, acknowledged receipt again went AWOL. After several attempts to get hold of them, they eventually got back to 2025 and let me sign some documents and I told my case is waiting a court date my file has been given to an attorney as soon as they receive feedback, they will update me, that was 15 August 25. Tried to a follow up, no answer no update, on the whatsup they just blue tick. i think they a **** and they might eaten a lot of people's money