Recharger Prepaid Meters
Verified Business
|1.9|8 Reviews (last 12 months)|Responds in 1006h 49m
Recharger Prepaid Meters
Verified Business
|1.9
8 Reviews (last 12 months)
Responds in 1006h 49m
Performance(last 12 months):
Ranked In Home Services
#20Reply Time
1006h 49mNPS Score
-100Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 1143h 26m
Ranking
#20
in Home Services
Reply Time
1006h 49m
NPS Score
-100
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 1143h 26m
Review Distribution
1.9|8 Reviews
Sep '25 - Aug '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Anastasia M
1 reviews | Active since May 2023
19 May 2026, 11:01
Customer Service lacking
I am Dina Constance Tsotetsi. I have an account with this company. They have been so unprofessional I would say. I have changed my banking details and asked them to update my account. They have ridiculously informed me to pay R288 to change the banking details. I have paid them and they went again saying I have used a wrong method of payment after proving that I paid.They said I should pay R65 for that! Like really?? I asked them to send my money for the metres they kept saying tomorrow the money will be released. 2 weeks went by nothing from them. Their customer service is bad. I would not recommend to my friends and family. Today the payment has been paid R490 that means they paid me back half if the money I am supposed to get back..
Helpful (0)
|Replies (1)AM
Anastasia M
1 reviews | Active since May 2023
19 May 2026, 11:01
Customer Service lacking
I am Dina Constance Tsotetsi. I have an account with this company. They have been so unprofessional I would say. I have changed my banking details and asked them to update my account. They have ridiculously informed me to pay R288 to change the banking details. I have paid them and they went again saying I have used a wrong method of payment after proving that I paid.They said I should pay R65 for that! Like really?? I asked them to send my money for the metres they kept saying tomorrow the money will be released. 2 weeks went by nothing from them. Their customer service is bad. I would not recommend to my friends and family. Today the payment has been paid R490 that means they paid me back half if the money I am supposed to get back..
0
Replies (1)SJ
Shannon J
1 reviews | Active since Jul 2023
12 May 2026, 14:30
No assistance and no resolution
For 4 months now I am struggling to get assistance with not being able to buy electricity at checkers, pick n pay, spar and tyme bank. I cannot even buy at a normal house shop and I keep getting told my meter number is invalid but it works a on capitec, fnb and absa bank apps. For 4 months I have been escalating this matter and till today it has not been resolved. This is pathetic
Helpful (0)
|Replies (1)SJ
Shannon J
1 reviews | Active since Jul 2023
12 May 2026, 14:30
No assistance and no resolution
For 4 months now I am struggling to get assistance with not being able to buy electricity at checkers, pick n pay, spar and tyme bank. I cannot even buy at a normal house shop and I keep getting told my meter number is invalid but it works a on capitec, fnb and absa bank apps. For 4 months I have been escalating this matter and till today it has not been resolved. This is pathetic
0
Replies (1)aM
ashika M
1 reviews | Active since Oct 2017
10 Mar 2026, 10:39
Thank you - Mohammed
I am writing this compliment to express my profound appreciation for the excellent service received telephonically by an individual named Mohammed who works for your company. Mohammed's professional and attention to detail to assist me so quickly and effectively is truly commendable. Mohammed, thank you for your excellent service and for going the extra mile to get my meter sorted out so quickly. You are truly appreciated and definitely an asset to your company.
Helpful (0)
|Replies (1)aM
ashika M
1 reviews | Active since Oct 2017
10 Mar 2026, 10:39
Thank you - Mohammed
I am writing this compliment to express my profound appreciation for the excellent service received telephonically by an individual named Mohammed who works for your company. Mohammed's professional and attention to detail to assist me so quickly and effectively is truly commendable. Mohammed, thank you for your excellent service and for going the extra mile to get my meter sorted out so quickly. You are truly appreciated and definitely an asset to your company.
0
Replies (1)JP
Jim P
1 reviews | Active since Mar 2015
28 Feb 2026, 13:13
Poor service
Made 3 phone calls today. First one directed me to the correct website which is confusing. Second one transferred me to the Rebate department, silence. Third one which I called immediately after said that the Rebate department closed an hour before and cut me off
Helpful (0)
|Replies (1)JP
Jim P
1 reviews | Active since Mar 2015
28 Feb 2026, 13:13
Poor service
Made 3 phone calls today. First one directed me to the correct website which is confusing. Second one transferred me to the Rebate department, silence. Third one which I called immediately after said that the Rebate department closed an hour before and cut me off
0
Replies (1)sS
samantha S
1 reviews | Active since Jan 2026
30 Jan 2026, 08:57
Unused electricity vouchers
Cant help with unused electricity voucher advice to buy more
Helpful (0)
|Replies (1)sS
samantha S
1 reviews | Active since Jan 2026
30 Jan 2026, 08:57
Unused electricity vouchers
Cant help with unused electricity voucher advice to buy more
0
Replies (1)JP