RP
Recharger Prepaid Meters
Verified Business
RP
Recharger Prepaid Meters
Verified Business
6 Reviews (last 12 months)
Responds in 1338 hours 47 min
Performance(last 12 months):
0Trustindex Rating
#5Ranked In Home Services
1338h 47mReply Time
-100 NPSUnlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 1596 hours 26 min
TrustIndex
0
Ranking
#5
in Home Services
Avg Reply
1338h 47m
NPS Score
-100
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 1596 hours 26 min
Review Distribution
2.2|6 Reviews
May '25 - Apr '26
5(16.7%)
4(0%)
3(0%)
2(50%)
1(33.3%)
5(16.7%)
4(0%)
3(0%)
2(50%)
1(33.3%)
Frequently Asked Questions About Recharger Prepaid Meters
Recharger Prepaid Meters has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 1596 hours 26 min. Hellopeter has tracked Recharger Prepaid Meters across 44 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceaM
ashika M
1 reviews | Active since Jan 2020
10 Mar 2026, 08:39
Thank you - Mohammed
I am writing this compliment to express my profound appreciation for the excellent service received telephonically by an individual named Mohammed who works for your company. Mohammed's professional and attention to detail to assist me so quickly and effectively is truly commendable. Mohammed, thank you for your excellent service and for going the extra mile to get my meter sorted out so quickly. You are truly appreciated and definitely an asset to your company.
Helpful (0)
|Replies (0)aM
ashika M
1 reviews | Active since Jan 2020
10 Mar 2026, 08:39
Thank you - Mohammed
I am writing this compliment to express my profound appreciation for the excellent service received telephonically by an individual named Mohammed who works for your company. Mohammed's professional and attention to detail to assist me so quickly and effectively is truly commendable. Mohammed, thank you for your excellent service and for going the extra mile to get my meter sorted out so quickly. You are truly appreciated and definitely an asset to your company.
0
Replies (0)JP
Jim P
1 reviews | Active since Jan 2020
28 Feb 2026, 11:13
Poor service
Made 3 phone calls today. First one directed me to the correct website which is confusing. Second one transferred me to the Rebate department, silence. Third one which I called immediately after said that the Rebate department closed an hour before and cut me off
Helpful (0)
|Replies (0)JP
Jim P
1 reviews | Active since Jan 2020
28 Feb 2026, 11:13
Poor service
Made 3 phone calls today. First one directed me to the correct website which is confusing. Second one transferred me to the Rebate department, silence. Third one which I called immediately after said that the Rebate department closed an hour before and cut me off
0
Replies (0)sS
samantha S
1 reviews | Active since Jan 2020
30 Jan 2026, 06:57
Unused electricity vouchers
Cant help with unused electricity voucher advice to buy more
Helpful (0)
|Replies (0)sS
samantha S
1 reviews | Active since Jan 2020
30 Jan 2026, 06:57
Unused electricity vouchers
Cant help with unused electricity voucher advice to buy more
0
Replies (0)JP
IK
Ian K
1 reviews | Active since Jan 2020
16 Aug 2025, 14:31
Rechargers bad services
This company service really suck it as if you are a huge inconvenience when you phone and what happened all of a sudden one meter after another gives errors to buy electricity and the solution buy here no buy there oh the system is not working so either bypass the meter or no power. My advice look for a company that wants to help
Helpful (0)
|Replies (0)IK
Ian K
1 reviews | Active since Jan 2020
16 Aug 2025, 14:31
Rechargers bad services
This company service really suck it as if you are a huge inconvenience when you phone and what happened all of a sudden one meter after another gives errors to buy electricity and the solution buy here no buy there oh the system is not working so either bypass the meter or no power. My advice look for a company that wants to help
0
Replies (0)SH
Samantha H
1 reviews | Active since Jan 2020
8 Aug 2025, 05:16
Can't purchase electricity. Customer blocked???
I have a prepaid meter in a house I rent. Never had any issues. From 7 August 2025 we are unable to purchase electricity off the banking app as well as the Recharger website. It says "Customer blocked UVS Migration" after many fone calls to recharger and calls EVENTUALLY been answered we were told to purchase electricity from our local store and it will rectify the issue. Off I went, did that. Nope still can't buy off the banking app! Call recharger again!!! Oh no you can't buy off the Recharger website anymore you must register on "Easypay" then the issue will be rectified. So I register... Purchase R50... Put the electricity in. Nope still can't purchase off the banking app. It is 8 Aug 2025 and the problem persists! We were told to email recharger with this issue and have no feedback whatsoever. This is absolutely ridiculous!
Helpful (0)
|Replies (0)SH
Samantha H
1 reviews | Active since Jan 2020
8 Aug 2025, 05:16
Can't purchase electricity. Customer blocked???
I have a prepaid meter in a house I rent. Never had any issues. From 7 August 2025 we are unable to purchase electricity off the banking app as well as the Recharger website. It says "Customer blocked UVS Migration" after many fone calls to recharger and calls EVENTUALLY been answered we were told to purchase electricity from our local store and it will rectify the issue. Off I went, did that. Nope still can't buy off the banking app! Call recharger again!!! Oh no you can't buy off the Recharger website anymore you must register on "Easypay" then the issue will be rectified. So I register... Purchase R50... Put the electricity in. Nope still can't purchase off the banking app. It is 8 Aug 2025 and the problem persists! We were told to email recharger with this issue and have no feedback whatsoever. This is absolutely ridiculous!
0
Replies (0)LB
Leon B
1 reviews | Active since Jan 2020
11 Feb 2025, 18:48
Recharger Meters - An huge under recovery and expensive loss for landlords.
I purchased a Recharger Pre-Paid meter to manage the electricity consumption of our garden flat, used by tenants. The electricity is provided off a Tshwane Pre-Paid meter, working on a sliding scale. The use of the garden unit very quickly push the main unit to the top consumption level and the Recharger meters work on a flat rate, rather than a sliding scale. The request for an uplift of the charged rate to the Tshwane default rates needs to be proved after submission of statements, providing 6 months usage statement. So purchasing a Recharger meter and service will cause you financial loss. They pay long after the voucher were purchased, charge more than 7% service fees, plus a monthly service fee and under recover. As a landlord, you cannot afford to use this ridiculous inefficient service.
Helpful (0)
|Replies (0)LB
Leon B
1 reviews | Active since Jan 2020
11 Feb 2025, 18:48
Recharger Meters - An huge under recovery and expensive loss for landlords.
I purchased a Recharger Pre-Paid meter to manage the electricity consumption of our garden flat, used by tenants. The electricity is provided off a Tshwane Pre-Paid meter, working on a sliding scale. The use of the garden unit very quickly push the main unit to the top consumption level and the Recharger meters work on a flat rate, rather than a sliding scale. The request for an uplift of the charged rate to the Tshwane default rates needs to be proved after submission of statements, providing 6 months usage statement. So purchasing a Recharger meter and service will cause you financial loss. They pay long after the voucher were purchased, charge more than 7% service fees, plus a monthly service fee and under recover. As a landlord, you cannot afford to use this ridiculous inefficient service.
0
Replies (0)PM
Pat M
1 reviews | Active since Jan 2020
13 Dec 2024, 09:54
Recharger Prepaid 3 Phase meter *******
I bought a 3 phase pre-paid meter with wifi interface 2 years ago. On Wednesday the meter woulc not load a prepaid voucher. After MANY CALLS and trouble shooting sessions and an electrician call out it still doesn't recharge. This morning I am told because the meter is 2 years old I need to replace the meter? I have several electrical submeters from the opposition in place and working very well for my tenants for well over ten years? Why after 2 years does the Recharger meter need replacing - this is such a *******. WHY can the interface unit not be replaced? I was NOT told when I bought the REcharger submeters and I have several that they need to be replaced every two years? This is a money making racket
Helpful (0)
|Replies (0)PM
Pat M
1 reviews | Active since Jan 2020
13 Dec 2024, 09:54
Recharger Prepaid 3 Phase meter *******
I bought a 3 phase pre-paid meter with wifi interface 2 years ago. On Wednesday the meter woulc not load a prepaid voucher. After MANY CALLS and trouble shooting sessions and an electrician call out it still doesn't recharge. This morning I am told because the meter is 2 years old I need to replace the meter? I have several electrical submeters from the opposition in place and working very well for my tenants for well over ten years? Why after 2 years does the Recharger meter need replacing - this is such a *******. WHY can the interface unit not be replaced? I was NOT told when I bought the REcharger submeters and I have several that they need to be replaced every two years? This is a money making racket
0
Replies (0)