JP
Jim P
Active since Mar 2015
106
Reviews
0
Industries
Reviews
106 reviews2 months ago
Poor service
Made 3 phone calls today. First one directed me to the correct website which is confusing. Second one transferred me to the Rebate department, silence. Third one which I called immediately after said that the Rebate department closed an hour before and cut me off
53 replies
2 months ago
Charging for item not received
Went to Woodmead for a script and the cost of the item was R391.29. Another item for R1,121.31 was added on
0 replies
2 months ago
Poor website
Filled out the required information and got a message on the website 90 minutes later it is still retrieving information
56 replies
2 months ago
Poor telephone communication
Had a call from them for building insurance. Took 35 minutes. Both agents indistinct and long pauses
168 replies
2 months ago
Agent cut call
Went onto the App to download last 12 months statements. Only current month given. Tried again and only first 2 months of request. Called Capitec. Was advised to try last 6 months, I asked why? Agent sent for 6 months from Jan 2025 and then cut call
224 replies
3 months ago
Communication
I purchased a Raid Max ****roach Killer which does not work. I want to know if I can go to another store for exchange or refund. I cannot find anywhere on the website to do that on email or chat. Object to having to phone
0 replies
3 months ago
Silence from Mweb
Went onto the technical section to chat at 08h10. At 09h00 no response
0 replies
3 months ago
25% increase
Budget just increased my building insurance by 25%. Could not give me details of how it was calculated
56 replies
3 months ago
FICA system
Attempting to do FICA on line. System down for days
112 replies
3 months ago
25% increase in premium
Noticed that my house building increased by 25%. Went onto my dashboard. to enquire and did not see how I could communicate. No detailed explanation on how the calculation was made
56 replies
Review Distribution
5 Star
6 (5.660377358490566%)
4 Star
2 (1.8867924528301887%)
3 Star
7 (6.60377358490566%)
2 Star
36 (33.9622641509434%)
1 Star
55 (51.886792452830186%)