Complaint Regarding Poor Service and Unresolved Issues with Recon Pro Auto

I had a highly unsatisfactory experience with Recon Pro Auto regarding the service of my 2011 BMW E90 320i. Key issues included:

Service Book Not Stamped: Despite multiple reminders, my service book was only stamped weeks later after significant follow-up. Improper Brake Installation: Brakes were installed incorrectly, causing shuddering and requiring me to replace pads and skim discs at my own cost. V-Belt Failure: The V-belt, which should have been checked during the service, snapped shortly after, leading to additional inconvenience and expenses. Poor Communication: I repeatedly followed up for quotes and issue resolutions, but responses were delayed or nonexistent. Failure to Address Complaints: No effort was made to compensate for the financial losses I incurred due to their errors. Overall, Recon Pro Auto's lack of professionalism and poor service caused significant frustration and unnecessary costs. I would not recommend their services to others.