1 reviews | Active since Member
My mom who is 68 years old purchased two RCT Megapower inverters from Hifi Corporation Pietermaritzburg on the 13/01/2023. One RCT MP-T1000S and one RCT MP-T2000S. After using these inverter trolley's for a few months the RCT MP-T1000S started giving her trouble. I personally went to check on this after a full charge of the unit of about 36 hours the unit would last around 20 minutes pulling only a 42 inch led TV that uses around 120w of power. According to the online specs of the unit it should last around 4 hours. On the 02/05/2023 we returned the unit to Hifi Corp who informed us they would be sending the unit down to RCT for a load inspection. A few weeks later the unit was then returned to us claiming that no problems on the unit could be detected. After a test run in the store of the unit everything seemed to be working fine and I returned the unit to my mom's place. This week the unit started doing the same thing as previously stated and again she only runs a 42 inch led TV connected off this unit that would last around 15 minutes before switching itself off. The unit was returned back to Hifi Corporation today and unfortunately we need this unit repaired (proof of replacement of battery or faulty part(s) or the whole unit replaced or I will be laying a complaint with the National Consumer Commission. Clearly there is a problem with this unit as the RCT MP-T2000S has been working flawlessly from day one. I have spoken to Raphael over email who has been very unhelpful and disrespectful calling me by my surname.