Poor service/bad attitude

<p>Been standing at the payment counter for minutes on end calling/yelling out for assistance/service ,  when a lady called Joyce  finally came,  she was on the phone and pretends as if she doesn't see us and continues talking on the phone with a friend (didn't sound like it was business).  Thats just unacceptable, we didn't push her to this job every day so she mustn't act as if she's doing us a favor. </p>