RB
Red Bull Mobile
Unclaimed Business
RB
Red Bull Mobile
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Internet & Telecoms
#36NPS Score
0Unlikely
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Michael B
1 reviews | Active since Jan 2020
12 Jun 2016, 08:10
No Data!!!
<p>Bought 2 Huwaei modems, one for my Mom and one for myself, in December 2015 and January 2016, respectively. The Cell C sim came as part of the package, with a Red Bull promotion of 200MB free for twelve months, per month. So far I've received on 200MB top-up. Have sent over 4 emails to Cell C and had 2 discussions with their Call Centre, but still nothing. Contacted Red Bull, no reply. It's been almost 2 months now.</p> <p>Really poor when these guys don't live up to their promises and you, the customer; has to spend time and money getting what you've already paid for!</p>
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Michael B
1 reviews | Active since Jan 2020
12 Jun 2016, 08:10
No Data!!!
<p>Bought 2 Huwaei modems, one for my Mom and one for myself, in December 2015 and January 2016, respectively. The Cell C sim came as part of the package, with a Red Bull promotion of 200MB free for twelve months, per month. So far I've received on 200MB top-up. Have sent over 4 emails to Cell C and had 2 discussions with their Call Centre, but still nothing. Contacted Red Bull, no reply. It's been almost 2 months now.</p> <p>Really poor when these guys don't live up to their promises and you, the customer; has to spend time and money getting what you've already paid for!</p>
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Jacobus O
1 reviews | Active since Jan 2020
16 May 2015, 08:23
Refuse To Let Me Cancel Contract!
I got a Red Bull Mobile data contract several years ago when I needed it. I have no complaints about the service I received then.<br> <br> I eventually moved over to a 3G bundle from a competing supplier, and even lost my Red Bull mobile SIM card somewhere along the way because I stopped using it.<br> <br> I periodically send emails to ask to have this contract cancelled--to the Red Bull Mobile billing email, to Red Bull Mobile customer service email, and eventually even to Cell C customer service email addresses--all to no avail. Nobody at this company deigns to respond to my requests to have my contract reviewed and cancelled, but come month-end, there is the bill, always arriving promptly and taking my money via debit order.<br> <br> It's been 3 years since I last used a single byte of data on that contract, and probably a dozen or more attempts to get this company to respond to my requests to cancel it.<br> <br> WHAT DO I HAVE TO DO TO GET THESE PEOPLE TO LISTEN TO ME??<br> <br> Slightly less importantly: If they ever wake up and get back to me, will they refund me all the debit orders for all the months I didn't use any data AND HAD ALREADY ASKED TO CANCEL?<br> <br> You have been warned.
Helpful (0)
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Jacobus O
1 reviews | Active since Jan 2020
16 May 2015, 08:23
Refuse To Let Me Cancel Contract!
I got a Red Bull Mobile data contract several years ago when I needed it. I have no complaints about the service I received then.<br> <br> I eventually moved over to a 3G bundle from a competing supplier, and even lost my Red Bull mobile SIM card somewhere along the way because I stopped using it.<br> <br> I periodically send emails to ask to have this contract cancelled--to the Red Bull Mobile billing email, to Red Bull Mobile customer service email, and eventually even to Cell C customer service email addresses--all to no avail. Nobody at this company deigns to respond to my requests to have my contract reviewed and cancelled, but come month-end, there is the bill, always arriving promptly and taking my money via debit order.<br> <br> It's been 3 years since I last used a single byte of data on that contract, and probably a dozen or more attempts to get this company to respond to my requests to cancel it.<br> <br> WHAT DO I HAVE TO DO TO GET THESE PEOPLE TO LISTEN TO ME??<br> <br> Slightly less importantly: If they ever wake up and get back to me, will they refund me all the debit orders for all the months I didn't use any data AND HAD ALREADY ASKED TO CANCEL?<br> <br> You have been warned.
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