Terrible Service

The services are absolutely terrible, The staff is rude and the building is deteriorating at a fast pace due to no maintenance work, I've lived there for 2 years and my flat has never been maintained not once despite complaining to their office and building manager, you set payment dates with the office and you come home and your lights are switched off which they call credit control After numerous attempts at trying to reach management nobody can help or put you through. My windows aren't sealed and in winter its extremely cold I have a 3 year old daughter that has to endure this because the staff claim they can't do anything.