Inappropriate deceit

I write to formally request verification and credit of an outstanding school fee payment in the amount of R4,850, which to date has not been allocated correctly. For clarity, I have made monthly payments toward the school fees in excess of the requirements set out in the divorce decree. Each payment was consistently copied to Allison, Pat, Nashania, Zainab, Bernet, and the Waterfall accounts via email. Despite this, both the school and the divorcee, who controls the main account, repeatedly declined to verify these payments on a monthly basis. I was advised that the annual school fees had been paid in full by the divorcee. However, this included discounts app**** on the basis that I would reimburse my portion monthly to.the school , which I did. As a result, a short-paid credit of R4,850, paid by me to Bernet, remains unallocated and uncredited to date. I have since furnished the school with full proof of all monthly payments made. Despite repeated requests over several years, I have not received any fee report, reconciliation statement, progress card, or academic report from the mother, the school, or the child. Requests for such reports have consistently gone unanswered. Responses are typically received only when payment is required, not when verification or reporting is requested. I therefore formally request that: The payment of R4,850 be verified, The amount be credited to the divorcee’s account without further delay, and Copies of the relevant payment allocation report and academic/progress reports be provided for my records. Your urgent attention to resolving this matter would be appreciated.