1 reviews | Active since Member
If I could give zero stars I would!
Someone phoned me on 11 September to offer a Reddata package to me. At first I did not want anything to do with it as I am SICK of Vodacom and all its extra bull that they are trying to force people into. The consultant assured me that it is not a contract and I don't need a contract to have Reddata. After he convinced me that it wont be as ridiculous as all the other things I've tried with Vodacom, he asked me for my banking details. I did not want to give it to him because Vodacom was supposed to have all my details as I used to have a contract with them. He called a supervisor for me to speak to and give me some assurance and explain that it is a different company - Well I can tell you now this "company" is just as pathetic as Vodacom!!!!
In the beginning of the month I asked for assistance on how to activate this Reddata ****, because the money was deducted. Then I just received and SMS to say that it has been cancelled because I don't have a Vodacom contract. Now I ask you.... What The Hell?!/! Why did they deduct my money then????
I phoned Vodacom yesterday 07:30 and they transferred me to Reddata... The consultant there said that because I don't have a contract, I cant apply for it. They were not supposed to deduct the money, he will place a query and they will phone me back in the next 24 hours.... I'm still waiting...
So I phoned Vodacom again today and asked to transfer me to Reddata and all of the sudden they cant do that and I have to phone myself. So I went on the emails I received from Reddata to get customer care's number and phoned myself... wasting my own time and money once again! Just for the consultant to tell me that she is offline and cant assist me!!!!
Hi Wilmandie,
We sincerely apologize for the inconvenience caused.
Please do not hesitate to contact our customer care shall this persist.
Your query has been attended,
Thank you for notifying us and for your patience.
Regards
Best regards,
Hi Wilmandie,
We sincerely apologize for the inconvenience caused.
Please do not hesitate to contact our customer care shall this persist.
Your query has been attended,
Thank you for notifying us and for your patience.
Regards
Best regards,
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