R/
Reebok / Reebok Online Store
Claimed Business
R/
Reebok / Reebok Online Store
Claimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.4|5 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(20%)
2(0%)
1(80%)
5(0%)
4(0%)
3(20%)
2(0%)
1(80%)
Frequently Asked Questions About Reebok / Reebok Online Store
Reebok / Reebok Online Store has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Reebok / Reebok Online Store across 79 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAA
Anonymous A
1 reviews | Active since Jan 2020
18 Jan 2026, 14:54
REEBOK SA EXCHANGE/RETURN POLICY
Worse experience from an online panel for a specific brand. No form of communication whatsoever! Orders been declined without my consent and no form of liaison. Poor turnaround time and *********** staff!
Helpful (0)
|Replies (0)AA
Anonymous A
1 reviews | Active since Jan 2020
18 Jan 2026, 14:54
REEBOK SA EXCHANGE/RETURN POLICY
Worse experience from an online panel for a specific brand. No form of communication whatsoever! Orders been declined without my consent and no form of liaison. Poor turnaround time and *********** staff!
0
Replies (0)mM
malefu M
1 reviews | Active since Jan 2020
7 Jan 2026, 20:07
UNHAPPY CUSTOMER
I have placed an order with Reebok online store on the 23rd of December. I haven't received it amd im told that my order is on hold for reasons not communicated to me. Reebok online their telephone lines are not working for half of the day. I need my refund please assist me.
Helpful (0)
|Replies (0)mM
malefu M
1 reviews | Active since Jan 2020
7 Jan 2026, 20:07
UNHAPPY CUSTOMER
I have placed an order with Reebok online store on the 23rd of December. I haven't received it amd im told that my order is on hold for reasons not communicated to me. Reebok online their telephone lines are not working for half of the day. I need my refund please assist me.
0
Replies (0)BM
Boitumelo M
1 reviews | Active since Jan 2020
5 Jan 2026, 11:55
Refund/ no response from reebok
I returned sneakers to Reebok and was given an online credit instead of a refund to my original payment method, which I did not agree to. I’ve contacted Reebok several times with no response and no way to reach customer service. This is unacceptable. I am requesting my refund to be processed immediately.
Helpful (0)
|Replies (0)BM
Boitumelo M
1 reviews | Active since Jan 2020
5 Jan 2026, 11:55
Refund/ no response from reebok
I returned sneakers to Reebok and was given an online credit instead of a refund to my original payment method, which I did not agree to. I’ve contacted Reebok several times with no response and no way to reach customer service. This is unacceptable. I am requesting my refund to be processed immediately.
0
Replies (0)ND
Nicky D
1 reviews | Active since Jan 2020
3 Nov 2025, 08:38
Reebok ****
Reebok is a ****... Don't buy from them. I ordered sneakers online and I am trying to return the shoes with no avail. There is jo contact numbers for Reebok. It is impossible to get hold of them. When you lig a return theh send you an automatic response saying the courier will collect , but then they host you. I even tal**** to get hold of reebok Capetown with no luck. Yoh are the worst company I have ever dealt with Reebok. I am stuck with sneakers that I don't want. DON'T TRYST REEBOK it is a ****
Helpful (0)
|Replies (0)ND
Nicky D
1 reviews | Active since Jan 2020
3 Nov 2025, 08:38
Reebok ****
Reebok is a ****... Don't buy from them. I ordered sneakers online and I am trying to return the shoes with no avail. There is jo contact numbers for Reebok. It is impossible to get hold of them. When you lig a return theh send you an automatic response saying the courier will collect , but then they host you. I even tal**** to get hold of reebok Capetown with no luck. Yoh are the worst company I have ever dealt with Reebok. I am stuck with sneakers that I don't want. DON'T TRYST REEBOK it is a ****
0
Replies (0)PF
Paul F
1 reviews | Active since Jan 2020
6 Aug 2025, 11:15
Endless problems with Reebok treadmill.
I bought a Reebok GT40Z treadmill from Makro at the end of 2023 and have had endless problems with it. There was a 18 month warrantee which I was told is directly with Reebok and the problems up until the warrantee expired were fixed free of charge. Now that the warrantee has expired the motor packed up and I have to replace it at half the price of a new treadmill. I investigated and found out that there is a 10 year warrantee on the motor but when I enquired about this I was told this is not applicable to South African customers only overseas. No reason was given but I'm not very happy.
Helpful (0)
|Replies (0)PF
Paul F
1 reviews | Active since Jan 2020
6 Aug 2025, 11:15
Endless problems with Reebok treadmill.
I bought a Reebok GT40Z treadmill from Makro at the end of 2023 and have had endless problems with it. There was a 18 month warrantee which I was told is directly with Reebok and the problems up until the warrantee expired were fixed free of charge. Now that the warrantee has expired the motor packed up and I have to replace it at half the price of a new treadmill. I investigated and found out that there is a 10 year warrantee on the motor but when I enquired about this I was told this is not applicable to South African customers only overseas. No reason was given but I'm not very happy.
0
Replies (0)MR
Monique R
1 reviews | Active since Jan 2020
10 Mar 2025, 07:05
Doesn't answer don't buy from here or give them your time.
Horrible online store I've been trying to get into contact with them through phone calls/emails to get answers on why my voucher I won at their events doesn't work. Absolutely no response, they keep saying they'll get in touch but never do I've sent 3 emails each month and called.
Helpful (0)
|Replies (0)MR
Monique R
1 reviews | Active since Jan 2020
10 Mar 2025, 07:05
Doesn't answer don't buy from here or give them your time.
Horrible online store I've been trying to get into contact with them through phone calls/emails to get answers on why my voucher I won at their events doesn't work. Absolutely no response, they keep saying they'll get in touch but never do I've sent 3 emails each month and called.
0
Replies (0)CC
CHAMUNORWA C
1 reviews | Active since Jan 2020
10 Dec 2024, 10:23
Feeling ****ed.
The service is very poor. I bought some sneakers on 21st November, until now there is no movement on goods besides showing amount paint and a word UNFULFILLED. I wanted to wear them this Friday when I go for my Christmas vacation. I am really disappointed.
Helpful (0)
|Replies (0)CC
CHAMUNORWA C
1 reviews | Active since Jan 2020
10 Dec 2024, 10:23
Feeling ****ed.
The service is very poor. I bought some sneakers on 21st November, until now there is no movement on goods besides showing amount paint and a word UNFULFILLED. I wanted to wear them this Friday when I go for my Christmas vacation. I am really disappointed.
0
Replies (0)pM
palesa M
1 reviews | Active since Jan 2020
30 Oct 2024, 18:38
On the 26 of October, I received an email from Reebok offering me 50 percent on the second item bought for experiencing technical issues on their website
On the 26 of October, I received an email from Reebok offering me 50 percent on the second item bought for experiencing technical issues on their website. I immediately selected two qualifying items however the discount was not app****. I contacted them and even today I do not get assistance. I've been asked to delete cookies and so forth, nothing works. Am I being ****med, Reebok?
Helpful (0)
|Replies (0)pM
palesa M
1 reviews | Active since Jan 2020
30 Oct 2024, 18:38
On the 26 of October, I received an email from Reebok offering me 50 percent on the second item bought for experiencing technical issues on their website
On the 26 of October, I received an email from Reebok offering me 50 percent on the second item bought for experiencing technical issues on their website. I immediately selected two qualifying items however the discount was not app****. I contacted them and even today I do not get assistance. I've been asked to delete cookies and so forth, nothing works. Am I being ****med, Reebok?
0
Replies (0)