Regal Inn Empty Promise

Very disappointed in Regal Inn. Seem not to care about customer courtesy. They have failed to acknowledge my request for refund since November 2022. I have been contacting them via emails and phone calls to no success. They kept on promising that the matter is in talks for resolution and they'll get back to me. Till today, I have not heard or read anything from Regal Inn. Highly would not recommend that company to anyone.