Degenerate

Did the trade in 23rd of March and was advised that the pay out would be on the 9th of May. I emailed them the 7th of May just to confirm that all was in order, they then advised me that all was still good. 8th of May I received an emailed stating that there's a delay in my payment " Samsung South Africa apologises for the delay in your payment. The campaign has been such a success that we have run into a bit of backlog in processing payment to Regener8 Please bear with us. Your payment should be remitted within the next 7 to 10 business days"

Today, 22nd of May, I emailed them to ask whats going on as I have had no word or feedback concerning my payment, their response : " Please note that although he stipulated (10 business-day) delay period was reached today (22nd of May 2024), we are still waiting to receive remittance from Samsung Head Office. Because we are reliant on Samsung remitting your payment to us first, we can only make pay-outs to clients after receiving the funds from Samsung. We have alerted Samsung Head Office of the outstanding payment and will contact you within 3 business days with an update. When we receive the payment, we will make a transfer to you within 3 business days. "

I need to call and email for follow ups because they fail to keep me in the loop. Pathetic service! That's my review.I'm not rejected at the degenerate