Renault Toti Sucks

Contacted the Amanzimtoti Renault to book a service. Spoke to the receptionist twice who indicated that someone will get back to me but failed to do so. I eventually managed to speak to someone from the service dept. but she was busy and indicated that she will call me back. After an hour, she called but the line was poor. I called her back and gave her a landline to call back but to date failed to call me back. It looks like this dealership is not interested in their clients and they seem to think that they are doing us a favour. The attitude sucks and they lack professionalism. Most disgusted service in the motor industry.