ABUSIVE MANAGER!

ABUSE FROM THE MANAGER!

We called ahead of time to find out if a specific vehicle was still available. We were told it was.

We traveled 45 minutes to the location only to be told that the vehicle was no longer available. My husband was very annoyed and requested to speak to the person who informed us the vehicle was available.

The manager refused and began to shout and swear at my husband. The manager got up from his desk and came around, aggressively approaching my husband and screaming and swearing which I could hear from the parking lot.

As he aggressively got into my husband's face, my husband pushed him back defensively without any shouting or swearing. The manager went crazy, screaming and swearing. My husband left the office to avoid further confrontation at which point the manager addressed my elderly mother "You can get out too!"

The shouting and swearing continued as we drove out.

No apology was offered that we were given the wrong information and no offer to take our contact details in the case of another vehicle becoming available. The manager immediately went aggressive and swore at my husband and mom which escalated the situation when he was clearly at fault!